Introducing Meisha-Gaye
Project Management and Lean Six Sigma Leader looking for my next opportunity to convert inefficiencies into productivity. Highly reliable Project Management Professional, experienced in management and execution of initiatives within scope, budget and schedule. Pragmatic practitioner with a solid reputation for leading various sized strategic initiatives and IT projects, utilizing best practices and astute thinking.
Agile Process Excellence
Scrum Hybrid Lean Six Sigma
Predictive Project Management
IT Project Management
Meisha-Gaye Cobham
MBA, PMP®, CSPO®
PROJECT MANAGEMENT CONSULTANT
Professional Roles:
Project Manager, Executive Assistant, Customer Service Champion
Phone:
561-676-5795
Email:
EXPERIENCE
Sep 2022 - present
Project Management Consultant
PROJECT MANAGEMENT CONSULTING
Global (Remote)
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Providing organizations with Project Management skills to implement requirements/scope, timely and within budget
Oct 2020 - Sep 2022
Corporate Strategy and IT Project Manager
CINCH HOME SERVICES
Boca Raton, Florida
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Drove the successful implementation of projects for strategic initiatives and IT
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Tracked and managed project costs, and ensuring projects operate within budget
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Liaison between the IT team, the PMO, executives and third-party vendors to ascertain project scope, risk analysis, training plans, and project schedules
Jul 2017 - Oct 2020
Product Development Project Manager
Board Secretary
BASIC FUN, INC
Boca Raton, Florida
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Developed and implemented project plans. Managed project budgets and forecasts
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Lead weekly status update meetings with global cross functional teams
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Created, tracked, and implemented processes and timelines for product development, using traditional waterfall and hybrid methodologies
Dec 2016 - May 2017
Project Lead
DS LABORATORIES
Pompano, Florida
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Prepared cost profile for new products and established project milestones and timelines
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Created and implemented project management tracker
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Developed, implemented and executed project management plan
Jul 2016 - Dec 2016
Customer Service Manager
DS LABORATORIES
Pompano, Florida
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Developed, implemented, and managed customer service processes and protocols
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Identified relevant KPIs and metrics. Implemented periodic management reporting
Dec 2013 - May 2016
Customer Service Manager
HARRIS + HOOLE LIMITED
London, England
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Developed, implemented and managed low cost web-based customer service solution using Zendesk to provide customer analytics summaries
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Resolved customer complaints within 2-3 days, increasing Net Promoter Score (NPS) by 27%
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Analyzed weekly market intelligence data, supplied by an external agency (Market Force UK)
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Promoted retail sales through customer service, increasing retail revenue by 8%
Nov 2012 - Nov 2013
Office Manager
Executive Assistant
HARRIS + HOOLE LIMITED
London, England
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Managed administrative and budgetary responsibilities for the corporate head office
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Negotiated contracts with suppliers, reducing purchasing expenses by 11%
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Processed expenses and managed calendar for 8 company Directors, including CEO
EDUCATION
Apr 2021
Master in Business Administration
LYNN UNIVERSITY
Boca Raton, Florida
Jul 2010
Bachelor of Arts, International Business (Hons)
BIRMINGHAM CITY UNIVERSITY
Birmingham, England
CERTIFICATION & ORGANIZATIONAL MEMBERSHIP
Aug 2022
Certified Scrum Product Owner
SCRUM ALLIANCE
Nov 2018
Project Management Professional (PMP)
renewed Nov 2021
PROJECT MANAGEMENT INSTITUTE (PMI)
Sep 2017
Lean Six Sigma - Green Belt
PURDUE UNIVERSITY
PROFICIENCIES
Microsoft Office Suite
Workfront
Miro
JIRA/Confluence
Smartsheet
Clarity
Wrike (Project Management)
Zendesk (Customer Service)
TESTIMONIALS
CONTACT ME
Meisha-Gaye Cobham
MBA, PMP®, CSPO®
